Privacy policy

Effective Date: September 20, 2026

Aigle Dispatch LLC (“Aigle Dispatch,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us by carriers, drivers, customers, business partners, website visitors, and other individuals who interact with our services.

This Privacy Policy explains what information we may collect, how we use and protect that information, when we may share it, and the choices available to you.

By using our website, contacting us, submitting a form, requesting dispatch services, or otherwise interacting with Aigle Dispatch, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on how you interact with us, we may collect the following categories of information:

Information You Provide

When you contact us, request services, submit a form, communicate with our team, or establish a business relationship, we may collect:

  • Full name

  • Company or carrier name

  • Email address

  • Telephone number

  • Business address

  • Mailing address

  • Equipment and truck information

  • Number and type of trucks

  • Dispatch and operational preferences

  • Freight, lane, and scheduling information

  • Information contained in communications with us

  • Information necessary to provide requested services

  • Other information you voluntarily provide

Please do not submit sensitive personal information through our website unless it is specifically requested and necessary for a legitimate business purpose.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

  • IP address

  • Browser type and version

  • Device type

  • Operating system

  • Pages visited

  • Referring and exit pages

  • Approximate location information derived from IP address

  • Date and time of website visits

  • Website usage and interaction information

  • Cookies and similar technologies

This information may be used for website functionality, security, analytics, performance, and improving our services.

2. How We Use Information

We may use personal information to:

  • Provide and manage our dispatch and logistics services

  • Communicate with carriers, drivers, customers, and business partners

  • Respond to inquiries and service requests

  • Coordinate loads and dispatch-related activities

  • Maintain business records

  • Process and manage business relationships

  • Provide customer support

  • Improve our website, services, and customer experience

  • Send service-related communications

  • Send marketing communications where permitted by law

  • Protect our website, systems, business, and users

  • Detect, investigate, and prevent fraud, abuse, or unauthorized activity

  • Comply with applicable laws, regulations, legal processes, and governmental requests

  • Enforce our agreements and protect our legal rights

We seek to collect and retain information that is reasonably necessary for legitimate business purposes. The FTC recommends that businesses limit personal information to what they actually need and retain it only as long as necessary.

3. How We Share Information

We do not sell your personal information simply because you visit our website.

We may disclose information to third parties when reasonably necessary to operate our business and provide requested services, including:

  • Service providers and technology vendors

  • Website hosting and infrastructure providers

  • Customer relationship management and communication platforms

  • Analytics and website service providers

  • Professional advisers, including attorneys, accountants, and consultants

  • Business partners involved in providing requested services

  • Government authorities or law enforcement when legally required

  • Parties involved in a merger, acquisition, financing, restructuring, or sale of business assets

  • Other parties when you direct us to share information or otherwise provide consent

We may also disclose information when reasonably necessary to protect the rights, safety, property, or security of Aigle Dispatch, our customers, our partners, or others.

4. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies to help us operate and improve the website.

These technologies may help us:

  • Remember preferences

  • Understand website traffic

  • Measure website performance

  • Improve functionality

  • Detect security issues

  • Understand how visitors interact with our website

  • Support advertising or marketing activities, where applicable

You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.

5. Communications and Marketing

If you provide your contact information, we may contact you regarding:

  • Requested services

  • Account or business matters

  • Dispatch-related communications

  • Customer support

  • Appointments or consultations

  • Service updates

  • Promotional or marketing communications, where permitted by law

You may opt out of certain promotional emails by using the unsubscribe mechanism included in those communications or by contacting us directly.

Opting out of marketing communications will not prevent us from sending communications that are necessary to provide services or manage an existing business relationship.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, database, or storage system can be guaranteed to be completely secure.

For that reason, we cannot guarantee absolute security of information transmitted to or stored by us.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Provide our services

  • Maintain business and transaction records

  • Fulfill legitimate business purposes

  • Resolve disputes

  • Enforce agreements

  • Comply with legal, tax, accounting, regulatory, or reporting obligations

  • Protect our legal rights

When information is no longer reasonably required for these purposes, we may securely delete, anonymize, or otherwise dispose of it, subject to applicable legal requirements.

8. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, social media services, or other resources.

Those third parties maintain their own privacy policies and practices. Aigle Dispatch is not responsible for the privacy, security, or content practices of third-party websites or services.

We encourage you to review the privacy policy of any third-party website before providing personal information.

9. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights concerning your personal information.

These rights may include the right to:

  • Know what categories of personal information we collect

  • Request access to certain personal information

  • Request correction of inaccurate personal information

  • Request deletion of personal information, subject to applicable exceptions

  • Opt out of certain sales or sharing of personal information, where applicable

  • Opt out of certain targeted advertising activities, where applicable

  • Limit certain uses of sensitive personal information, where applicable

  • Receive information about how personal information is collected, used, and disclosed

  • Exercise applicable privacy rights without unlawful discrimination

These rights are not absolute and may be subject to legal exceptions.

For example, California law provides qualifying consumers with rights relating to access, deletion, correction, and opting out of certain sale or sharing activities.

10. California Privacy Rights

If you are a California resident and applicable California privacy law applies to our processing of your personal information, you may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

These may include rights to know, delete, correct, opt out of certain sale or sharing, limit certain uses of sensitive personal information, and receive equal treatment when exercising applicable privacy rights.

California residents may submit applicable privacy requests using the contact information provided below.

We may need to verify your identity before completing certain requests. We will use information provided with a privacy request only as reasonably necessary to verify and process that request.

California law also provides specific rules concerning how businesses must disclose categories of information collected, purposes of collection, categories of third parties receiving information, and procedures for exercising applicable rights.

11. Do Not Sell or Share

We do not sell personal information for money in the ordinary course of operating our dispatch business.

If our privacy practices change in a manner that creates an applicable legal obligation to provide an opt-out from the sale or sharing of personal information, we will provide the notices and mechanisms required by applicable law.

12. Children's Privacy

Our services and website are intended for adults and businesses and are not directed toward children under 13.

We do not knowingly collect personal information from children under 13 through our website.

If you believe that a child has provided personal information to us, please contact us so that we can review and take appropriate action.

13. Business Transfers

If Aigle Dispatch LLC is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, personal information may be transferred as part of that transaction, subject to applicable law.

14. Legal Compliance

We may collect, use, preserve, or disclose information when reasonably necessary to comply with applicable federal, state, or local laws; respond to lawful requests; cooperate with legal proceedings; protect our rights; or investigate suspected fraud, abuse, or security incidents.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

When we make changes, we will update the “Effective Date” shown at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to remain informed about how we handle personal information.

16. Contact Us

If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact us:

Aigle Dispatch LLC
Email: aigledispatchllc@gmail.com
Phone: (283)-444-9448
Website: aigledispatchllc.com

When submitting a privacy request, please clearly identify the nature of your request and provide sufficient information for us to respond.

We may request additional information when reasonably necessary to verify your identity and protect against unauthorized requests.

Last Updated: September 20, 2026

This Privacy Policy is intended to provide a clear description of Aigle Dispatch LLC's general privacy practices. It is not a substitute for legal advice and should be reviewed by qualified U.S. privacy counsel before publication, particularly if the company operates in multiple states or collects information subject to specific state or federal privacy laws.